Hiring a maid for the first time can be intimidating. And it is perfectly normal for you to feel that way. After all, there are so many considerations and procedures that you have to think about. Sometimes, you just wish that you can skip to the part when you have the perfect maid. Well, today is your lucky day! For 20 years, I have been fortunate to be taken care of by trustable, dependable, and hardworking maids who are nothing but miracles to my household. So I am pretty much a pro at this game. But here is a piece of good news – you can experience that magic too!
Read on for my take on the Top 21 picks of maid agencies in Singapore that you should totally check out so that you can have a hassle-free process of choosing THE ONE for you.
1. Universal Employment Agency Pte Ltd – Trusted by more than 10,000 customers
Since 1986, Universal Employment Agency Pte Ltd is an expert in the placement of FDWs – be it transfer maids, or helping customers directly hire a maid they personally know of. Besides receiving a high rating of 4.9 and 4.5 stars on Google as well as Facebook respectively, their recognitions by The Guardian, Asia One, and SimplyHer testifies their professionalism in what they do. It is therefore not surprising why their clientele size is growing every year!
“We are friendly, professional, and always respectful towards helpers. We treat helpers like our customers, the same as how we would treat employers. It’s a simple recipe for our success over many years.” – Universal Employment Agency
Address: 304 Orchard Road #03-52 Lucky Plaza Singapore 238863
Contact Number: + 65 6735 3456
2. Nation Maid Agency (Award winning agency)
Established in 1992, this award-winning agency is one of the most credible and well-equipped companies that you can rely on for highly trained FDWs. Fun fact! They are the first agency in the island to lay their hands on IS0 9001 certification and build their own independent training centers within their offices. One thing is for sure! Their experienced consultants and trainers are clearly passionate about helping over 50,000 households over the years (who are very satisfied). Hands down deserving to top our list of best maid agencies in Singapore!
Address: 135 Jurong Gateway Road #05-317 Singapore 600135
Contact Number: + 65 6665 8199
As their name suggests, they are indeed one of the best maid agencies in Singapore. Elite Maid Agency has a stellar record in offering intensive orientation and training programs for foreign domestic workers (FDWs), which highly emphasise on professionalism and efficiency. That is not all. What I love most about this place is their meticulous efforts in improving FDWs’ communication skills. After all, communication is key to a great partnership at home. Likewise, they are very attentive to customers’ needs and concerns. This is easily one of our best recommendations in this list!
Address: 865 Mountbatten Road #01-03, Katong Shopping Centre, Singapore 437844
Contact Number: +65 6440 6468
4. Maid Avenue (Best for Budget professional maid services)
Hiring a trustworthy and professional FDW does not always have to burn a huge hole in your wallet.
Affordable: This is why Maid Avenue has become one of the top budget maid agencies in Singapore that never fail to provide satisfactory new, transfer and ex-Singapore maids.
Professional service: It is a must to check out their helper packages! Their team of dedicated consultants and trainers are committed to providing a smooth-sailing journey for you to get the best helper swiftly. Simply name your concerns, including your budgets and preferences, and they will do their magic. You name it, they have it! Overall, truly one of the best maid agencies in Singapore!
Address: Golden Mile Complex, 5001 Beach Road #08-10, Singapore 199588
Contact number: + 65 6970 7155
5. Westrama (Best for Indian Maid agency services)
This is easily one of the most established and well-known management manpower recruitment in Singapore, India, and Dubai.
Stellar record: Having 38 years of amazing record performance in this industry, Westrama has consistently outperformed their clientele’s expectations in many ways. Their FDWs are very knowledgeable and are equipped with the relevant housekeeping skills at the finger-tips to make your life way easier.
Passionate team: Most importantly, they are known for being very polite to their employees. After all, Westrama has always strived to achieve the best employer-employee relationship for its customers and FDW so that you can have the best experience at home.
After all, customers like you are their greatest asset.
Address: Fook Hai Building #03-08, 150 South Bridge Road, Singapore 058727
Contact number: +65 6535 3839
Since 2002, this promising agency has grown to become one of the biggest recruiters of FDWs who come from Cambodia, Thailand, India, Indonesia, Myanmar, Sri Lanka, the and even the Philippines!
And if you value diversity and convenience in your selection process, this is the place to go. Similarly, they are unique for providing a highly accessible online catalogue of their FDWs’ background information. Within seconds and a few touch on the screen, you can know the details of potential FDWs from the comforts of your home.
Still not convinced? Well, their high rate of successful placements and their huge pool of satisfied clientele are other reasons for you to check out their awesome services. All in all, truly one of the best maid agencies in Singapore.
Address: 545 Orchard Road, #05-18, Far East Shopping Centre, Singapore 238882
Contact number: +65 6732 5855
7. Express Maid
As Singaporeans, we can all agree on our common love for fast and efficient services. With 2 decades of experience as a trusted maid agency, Express Maid is known for their prompt customer service that will attend to your calls and queries promptly. This is clearly the place if you are in a hurry. And let’s not forget about their team of professionals who are actively seeking opportunities to address their clientele’s challenges and concerns – be it an elderly folk, newborn baby or even a disabled family member at home to take care of. Their FDWs are versatile and well-trained in assisting your daily routines. Most importantly, they are very honest and open to customers’ feedback. This is a unique trait that sets them apart from most agencies out there.
Address: 1 Jalan Anak Bukit #02-39 Bukit Timah Plaza Singapore, 588996
Phone number: 6469 1121
What happens if you do not have enough experience and time in choosing an honest and dependable FDW that you have always wanted? Leave it to the pro! This maid agency specialises in recruiting and screening for qualified FWS from Myanmar, Philippines and Indonesia. Their assessors will carefully handpick the best through a series of one-on-one interviews, detailed background check and their own Practical Household Skills Tests.
These chosen maids are then sent to their specialised training centre where their interpersonal skills and practical skills including communication are further enhanced for your needs. This is easily one of the best choices in our list that can guarantee you top-rated services.
Address: 170 Upper Bukit Timah Road #03-63K Bukit Timah Shopping Centre
Contact number: + 65 6463 0419
Okaylah maid services are well-known for its diverse pool of FDWs with unique expertise in household management. As a matter of fact, they have well-equipped training centres globally that offer workshops and courses in areas such as:
- Elderly care
- Babies and young children care
- Communication skills
As soon as you step into their office, you will be amazed by how well-trained their FDWs are who are dedicated, adaptable and passionate in serving you. And this is another great news – they have one of the best competitive agency fees on the island! They should really consider changing their name from Okaylah to Awesomelah since they are really capable and trustworthy in this field – indeed one of the best maid agencies in Singapore.
Address: 5 Tampines Central 6, #03-38 (GH39) TELEPARK, 529482
Contact number: +65 9336 1824
10. Best Housekeeper
When they say best, they mean it. Best Housekeeper is one of the top-rated agencies on the island and was even endorsed by the Ministry of Manpower (MOM). After all, they have never failed to offer great, quality matching services to suit your family needs as well as the maid’s profile. Let’s not forget about how meticulous they are in their backgrounds of new/transfer maids so that you get nothing but the best. Another trait that sets them apart would be their dedication in transparency and professionalism when they are serving customers by strictly adhering to MOM’s guidelines. Assuming that you are not satisfied with your allocated FDW, fret not! They guarantee a free year placement!
Address: 304 Orchard Road, #04-105 Lucky Plaza Singapore – 238863
Contact Number: +65 6876 7948
11. JL Maid Specialists (Best for Aged care and child care)
(Source: JL Maid Specialists)
Having 10 years of experience in this business, JL Maid Specialists is amazing at fulfilling hundreds of Singaporean households’ dreams in hiring a competent maid. And if you are very particular about having maids who excel in aged care, cleaning, cooking, or child care, they will make your dream come true. Simply let them provide their high-quality service for you. In fact, their successful retention rate is significantly higher than most maid agencies in Singapore! Truly one of the best maid agencies in Singapore!
Address: 625 Elias Road, #01-328 Elias Mall, Singapore 510625
Contact Number: +65 6904 8488
12. Island Maids (Award-Winning)
Established in 2011, this young award-winning agency is one of the fastest-growing company that you can depend on in your pursuit of the perfect maid. Their experienced consultants are well-trained and detailed in the process of selection from the beginning till the end. After all, a domestic helper is not simply a one-size-fits-all enterprise. You are guaranteed the very best and all-rounded FDWs who will receive the most comprehensive training by their very own in-house training schools. And here is another good news – they have branches all over Singapore, including in the Central, North, East and West Region. Talk about convenience.
Address: 102 Owens Road Singapore 218911
Contact Number: +65 6553 7703
13. Magnum Maid Agency (Best for budget maid services)
With many years of experience under their belt, Magnum Maid Agency has a commendable record in serving customers across countries such as Indonesia, Malaysia, Cambodia, Myanmar and the Philippines. That means they have a huge pool of choices for you to choose from. And if that’s not amazing enough, they are also one of the 100 SMEs endorsed by Singapore Enterprise that offers affordable agency fees! Another reason why we love them would be their emphasis on full client briefing with you. Based on your needs and preferences, they will tailor the best plan that best matches your concerns so that you are not engulfed by more issues in the future. Indeed one of the best maid agencies in Singapore hands down!
Address: 170 Upper Bukit Timah Road, #03-14 Bukit Timah Shopping Centre, Singapore 588179
Contact number:+65 6463 6388
14. JFORCE Employment Service (Best for online database supporting maid search by criteria)
Convenience and excellence are two words that best describe our next agency on the list.
JFORCE Employment Service is best known for its online database supporting maid search by criteria. Within the comforts of your home, you can simply indicate your preferred criteria in the maid search section on their website. And don’t you worry about credibility. Besides excelling in household keeping, their FDWs are often known for being capable and versatile in handling tasks such as care of infants, young children, elderly and even disabled individuals. This is the factor that allows them to be one of the top maid agencies in Singapore, Burma and Myanmar across their 10 years of service. They will recommend nothing but the best for your household needs.
Address: 23 Bendemeer Road, #01-515, Singapore 330023
Contact Number: +65 6635 2506
15. Reliable Maids (Best for competitve rate, process-led and high quality)
The name says it all. This fully digital employment agency is very efficient in reducing your struggle of finding the best FDW at a competitive price. Simply contact them for your free consultancy call or WhatsApp them for the FDW’s biodata. They are so detailed that they even include information such as mobile phone usage,off-days and motivation level so that you won’t miss out on anything. In the rare scenario that you are not happy with your FDW (which is unlikely), they will guarantee 6-month money-back guarantee for each FDW! Overall, truly one of the best maid agencies in Singapore.
Address: 15 Duku Road #01-01, Singapore 429165
Phone number: 6978 1009
16. Raymond Maids
You might have heard of this one. Raymond Maids is one of Singapore’s largest employment agencies and has received a lot of positive reviews from organisations such as Channel 5, Straits Times and Channel News Asia. I can spend the whole day listing down their innumerable outstanding achievements for their satisfactory services. These awards truly indicate their drive towards excellence and giving you nothing but the best FDWs that matches your ideals.
Address: Katong Shopping Centre
Contact Number: + 65 6345 6788
Address: 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863
Contact Number: + 65 6735 3456
Guided by their business philosophy of “Our Client is our Parner”, Swift Maids has helped over 30,000 Singaporean families fulfill their aspirations of getting the best help for their daily lives. Their team of friendly, dedicated professionals has never failed to serve customers whole-heartedly throughout the process. Another thing that we love about them is their transparency in anything that they do. In other words, you will have peace of mind because you are constantly updated with the accurate information and advice. Hands down one of the best maid agencies in Singapore!
Address: Chong Pang City, Block 106 Yishun Ring Road, #01-199 Singapore 760106
Contact Number:+65 6457 4557
18. Homekeeper (Best for paperwork)
Administrative work such as medical issues and insurance can be super tedious. Lucky for you! Home keeper is more than happy to help you overcome this nightmare.
And as part of their culture, you will be treated as a family as soon as you step into their office. This trusted maid agency has successfully helped more than 80,000 families to get the best bargains and their desired well-trained maids.
Address: Bukit Timah Shopping Centre
Contact Number: +65 6468 5220
With 121 Personnel Services, you can rest assure that your satisfaction is taken care of. In fact, their Family Satisfaction Program is specially designed to ensure the best match for you. And if you are worried about making the wrong decision the first time, they got your back! You are entitled up to 2 free re-matching within 3 years. And did mention that they are no placement fees? What a great bargain! This place is totally worth checking out if you wish to have an affordable, customer-oriented service.
Address: 545 Orchard Road, #12-07, Far East Shopping Centre, Singapore 238882
Contact Number: + 65 6733-8121
20. 1st AllBest
With training centres in India, Manila, Yangon and Surabaya, you can be part of their community of satisfied customers who receive nothing but top-notch services. Besides having a wide range of excellent and well-trained candidates, 1st AllBest is also known for its online catalogue candidates that will break down all the information you need to make an informed choice. They will even indicate skills sets, levels of experience and salary expectations, and religion
Address: 545 Orchard Road, #04-15 Far East Shopping Centre, Singapore 238882
Contact: +65 6733 0407
21. Maid Power
Launched in 1984, Maid Power has built a strong reputation over the years for its reliability and personalised service. This begins from their in-person consultation to understand your concerns and needs as an employer. Apart from ‘matchmaking’ you with the best FDW, they are also passionate about educating first-timers customers through their Employer’s Orientation Programme. After all, there is so many consideration for customers to look at before choosing – which can be a headache! And if you are worried about issues such as passport renewals, work permit renewals, work permit cancellations and home leave processing, fret not! Leave it to the pro.
Address: 304 Orchard Road, #06-15/16 Lucky Plaza, Singapore 238863
Contact Number: +65 6339 6161
As you can see, each one of these services has its own unique philosophies and specialisations. Whether you’re looking for someone who excels in cleaning, elderly/child care or whatsoever – we hope you found this simple guide useful. Ultimately, you have to be open in sharing your household concerns with the agency that you chose. Only then can you get the best packages and helper that you have always dreamt of.
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